Politique de remboursement
Made just for you. Every item is printed on demand when you order it, so we do not accept returns or exchanges for a change of mind or a wrong size. Please check the size chart on each product page before ordering.
Damaged, defective or wrong item? We replace it or refund you, at no cost to you, if the item arrives damaged, misprinted or defective, or if you received a different item from the one you ordered. Write to us at bazaltstudios@gmail.com within 30 days of delivery with your order number and a photo of the problem — no need to send the item back. We answer within 3 business days and send a replacement or a refund to your original payment method.
Lost parcel. If tracking shows no movement for 30 days after shipping, contact us and we will reship or refund.
Cancellations. An order can be cancelled within 2 hours of purchase, before it goes to print.